Privacy Policy

Effective Date: 7/17/25
Company Name: Reno Source LLC
Website: https://therenosource.com

1. Introduction

Reno Source LLC ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, including SMS messaging.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely through Shopify)

b. Automatically Collected Data

• IP address

• Browser type

• Device information

• Browsing behavior on our website

c. SMS Consent Data

• Your opt-in status for receiving SMS messages

• Mobile phone number associated with the opt-in

• Responses to messages (for opt-out or support purposes)

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate order status and updates

• Respond to inquiries and provide customer support

• Send marketing communications (only if you opt in)

• Improve our website and services

• Comply with legal obligations

4. SMS Messaging and 10DLC Compliance

If you opt in to receive text messages from Reno Source LLC:

• We may send you updates regarding your orders, shipping confirmations, customer support, and exclusive offers.

• Message frequency varies.

• Message and data rates may apply.

• You can opt out anytime by replying with “STOP” to any message.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Your mobile number will only be used to communicate with you as described above.

This policy complies with industry requirements for 10DLC messaging and is directly accessible from our homepage.

5. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We only share your data with trusted third-party services as necessary for:

• Processing payments (e.g., Shopify Payments)

• Fulfilling orders and deliveries

• Providing customer support tools

• Ensuring security and fraud prevention

These partners are contractually obligated to keep your data secure and confidential.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, track website performance, and analyze traffic. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Sensitive information (like payment data) is securely handled by our payment processors.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data

• Withdraw consent for marketing communications

To make a privacy-related request, please contact us at support@renosource.co

10. Children's Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our services indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Reno Source LLC
📍 575 143rd Ave, Goodyear, AZ 85338
📧 support@renosource.co